Welcome to Regale-store. By accessing or using our website (https://www.regalestore.com) and purchasing products from us, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before proceeding with your purchase. If you do not agree with any part of these terms, you must not use our website or services.

1. General Information

  • Regale-store operates as an online e-commerce platform where we sell home appliances, shoes, and mobile accessories to customers in Pakistan.
  • By placing an order on our website, you agree to provide accurate, up-to-date information and consent to these terms.
  • We reserve the right to modify these Terms and Conditions at any time without prior notice.

2. Eligibility

  • You must be at least 18 years old or have parental/guardian consent to use our website and services.
  • You must provide accurate personal details (name, address, contact information, etc.) during the checkout process. Any incorrect or fraudulent information will result in the cancellation of your order.

3. Product Information

  • We strive to provide accurate descriptions, images, and prices for all products listed on Regale-store. However, we do not guarantee that the information is completely error-free.
  • Products are subject to availability. If an item is out of stock after you place an order, we will notify you and offer alternatives or a refund.

4. Pricing and Payments

  • All prices listed on the website are in Pakistani Rupees (PKR).
  • We reserve the right to change the prices of our products at any time without prior notice.
  • Payments can be made using available methods, such as debit/credit cards, bank transfers, or cash on delivery (COD).
  • In case of failed or incorrect payment processing, we reserve the right to cancel your order.

5. Shipping and Delivery

  • We offer delivery services across Pakistan. Shipping charges may apply depending on your location.
  • Estimated delivery times are provided at checkout, but we do not guarantee exact delivery dates.
  • Delays due to unforeseen circumstances such as courier issues, weather conditions, or natural disasters are not our responsibility.

6. Order Cancellation and Refunds

  • You may cancel an order within 24 hours of placing it. After this period, orders cannot be canceled.
  • We will provide refunds in case of incorrect or damaged products. To request a refund, contact us within 7 days of receiving your order.
  • Products must be returned unused, in their original packaging, with proof of purchase to be eligible for a refund.
  • The cost of return shipping is the customer’s responsibility unless the product received was incorrect or damaged.

7. Warranty

  • Some of our products, like certain home appliances, come with a manufacturer’s warranty. The duration and coverage of the warranty will be specified on the product page.
  • Warranty claims should be addressed directly with the manufacturer or through us, as stated on the product page.

8. Limitation of Liability

  • Regale-store is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products.
  • Our liability is limited to the cost of the product purchased from us.

9. Intellectual Property

  • All content on our website, including text, images, logos, and design elements, is the intellectual property of Regale-store or its licensors. You may not use or reproduce this content without our written permission.

10. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

  • These Terms and Conditions are governed by the laws of Pakistan. Any disputes or claims arising from the use of our website or products will be subject to the exclusive jurisdiction of the courts in Gujranwala, Pakistan.

12. Contact Us If you have any questions regarding these Terms and Conditions, please contact us at:

Regale-store
Email: support@regalestore.com
Phone: (+92) 3007799828
Address: Hafiz Abad Road, Baghbanpura Chowk, Gujranwala.